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Emotions are data in the workplace.

Everybody has emotions; it's part of being human. These feelings affect us daily, whether we realize it or not. They also influence our interactions with others at work and in our personal lives.


Consider this: think back to a time when you felt a strong emotion, like joy. Maybe you had an amazing weekend or achieved something big at work. How did that emotion affect your mood, energy, and how you talked to friends or colleagues? Now, think about a different feeling, like anger. Maybe a coworker said something that upset you, or you felt someone broke your trust. How did that emotion change your mood and behavior? Perhaps you sent an angry message or said something in the heat of the moment that you later wished you hadn't.


Emotions are like a type of information (data) at work, sort of like stories about how people feel. We can use this information to make smart choices, help people feel better, improve how teams work together, and create a positive workplace environment.

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What is Emotional Intelligence?

Emotional Intelligence (EI) or Emotional Quotient (EQ) comprises skills that enable us to understand and manage emotions, benefiting both personal and professional life. These skills are as crucial as intellectual intelligence (IQ) in determining success. Interactions with people occur in any role, making emotional awareness vital. Improved emotional intelligence enhances interpersonal skills, fostering satisfaction and success.

Who wouldn't want to boost their emotional intelligence?

Studies highlight the advantages of high EI, including career success, better mental health, fulfilling relationships, humor, and happiness. EI also counters workplace stress, building personal resilience. Elevating emotional intelligence is a valuable pursuit, facilitating personal and professional growth and fulfillment.

What about Emotions and AI?

Harvard Business Review underscores the importance of emotional intelligence in the AI era, highlighting skills like persuasion, social understanding, and empathy as key differentiators. The World Economic Forum also identifies Emotional Intelligence as a vital skill for survival beyond 2020.

The most sought-after employees in the new era of work are those who are adaptable and flexible - those who can connect, communicate, and collaborate productively. In a world where technological innovation is increasingly replacing routine tasks and artificial intelligence is more incorporated into positions at all levels, emotional intelligence is the key differentiator between the best leaders and contributors and the rest.


As certified Genos Emotional Intelligence practitioners, we offer a development-focused approach, including assessments and development programs for leaders and contributors.

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Contact us to learn more. 

Emotional Intelligence competencies can be measured and developed at all levels of

an organization.

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